Our Responsible Tourism Policy

Often the wilder more sacred places on earth are in remote wilderness areas inhabited by less developed communities that have fragile economies and eco-systems that need to be looked after rather than exploited by unsustainable tourism practices that damage the environment and local community.

When taking people to adventurous places, we are ever mindful of this and therefore endeavor to support the local communities we visit and contribute to maintaining the integrity of the local and connected eco-systems.

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The Key Areas of our Responsible Tourism Policy

Economic

Our most important responsibility is to ensure that the financial benefits of tourism are passed down to the local communities we visit. We have listed below some of the measures that we take to ensure that this is done.

  • Using suppliers, products and services locally that are the most ethical option available. This includes being prepared to pay reasonable additional prices compared to other options available on the market.
  • Employing local people directly wherever possible in our operations overseas e.g. local tour guides and engaging local villages to supplement our food with fresh local produce
  • Supporting local tourism initiatives, where available, such as the rural tourism in local communities.
  • Encouraging our customers to purchase locally manufactured products rather than imported alternatives, and buy gifts and crafts from local shops and markets.
  • Paying our trekking staff such as cooks and porters above average wages and on time.


Environmental

Environmental degradation, landfill, and scarce water resource are all very important issues faced by most of the countries in the world. Instead of feeling powerless in the face of these problems we prefer to focus on what we can do.

  • We discourage the use of soaps and shampoos that contaminate local waterways.
  • We have a zero litter tolerance. Our guides are trained to carry waste out if there is no appropriate waste disposal facilities available or if it is not permissible to burn waste ( In some World Heritage Wilderness areas such as the Franklin River, all waste must be carried out)  
  • All toilet areas are located a safe distance from fresh water sources.
  • We instruct clients to retain all used batteries for proper disposal in cities.
  • Providing guests with information and advice about how they can minimise environmental impacts.


Community

  • We promote the participation of the communities in which we operate by contracting local guides, drivers, cooks, food suppliers etc.
  • Keeping all group sizes small (max 14 clients) to prevent our tours becoming too intrusive on local communities. This has the added benefit that all customers are able to benefit from the knowledge of our local tour guides.
  • Always treating people with respect and observing their cultural traditions. Encouraging our customers to do likewise, by providing them with information about cultural/religious traditions and values and encouraging them to learn some basics in the local language.
  • Using local guides who can help guests to understand local customs and traditions, interact with local people and ensure at least a minimum level of local involvement in our adventures.
  • Supporting community development projects in areas such as education and health.
  • Continually monitoring the social and political issues in our destinations, at both a local and national level, and communicating all relevant information to customers prior to departure.